Hang up and...

Here's a little insight, a hint or tip. Whether it's a personal call, or a business call: step away from the distractions in front of you, computer, game, other people's conversations or if you're driving, pull over. You cannot possibly give the respect and consideration reasonably due your caller unless you are available for that call. By available, I mean listening and not browsing the web, updating your Facebook or Twitter. It's so easy to multi-task these days. In my opinion, these layers of activities takes away from the general quality of life. If you are unable to focus on your phone call, you have a few options: let it go to voice mail and promptly return the call as soon as you are able, or answer it with a promise to return the phone call as soon as you are free. With all of the tools and messaging options, there is no real excuse to dilute your focus on anything except that phone call. My stepmother was a stickler for manners, and while she arrived in our lives a little late for all of it, I have her to thank for general courtesy. She instilled in me a consideration, which I generously ignored as a teen, but understand and try to follow as an adult.